You have added your colors to PaletteRx and the Health Score is stuck at 40 or 60. The red indicators are discouraging, but each failure has a specific, fixable cause. Here is how to work through them systematically.
Failure: Missing Base Colors
Symptom: Health Score penalizes "no light base" or "no dark base." Cause: Your palette has chromatic colors but no near-white or near-black anchors. Fix: Add a very light neutral (#f8f9fb or #faf9f7) and a very dark neutral (#1a1a2e or #1e293b). These two additions typically boost the Health Score by 20 points immediately.
Failure: WCAG Contrast Issues
Symptom: Step 3 shows red failures across the contrast grid. Cause: Colors are too similar in lightness. Two mid-tone colors (both around 50% lightness) will fail against each other and possibly against both bases. Fix: Adjust the lightness of failing colors. Make medium-light colors lighter. Make medium-dark colors darker. Spread your palette across the full lightness spectrum.
Failure: Low Color Diversity
Symptom: Balance scan flags low hue diversity. Cause: All chromatic colors are in the same hue family (three blues and two purples). Fix: Introduce a color from a different hue region. A warm accent (amber, coral) alongside a cool palette adds the diversity the score requires.
Failure: Color Count Too Low
Symptom: Health Score flags insufficient colors. Cause: You have only 2 or 3 colors. Fix: Use Smart Suggestions to add complementary or analogous colors until you reach at least 4 to 6 total.
Failure: Missing Role Assignments
Symptom: Export options are limited or unavailable. Cause: Colors exist but have no roles assigned. Fix: Go to Step 4 and assign at least Primary, Light Base, and Dark Base. Auto-assignment handles this in one click for most palettes.